Perfomance contracting and quality management

Quality Management Systems

  1. To monitor over processes and training to ensure that the University adheres to standards;
  2. Oversee the implementation of the ISO documented procedures for TUM;
  3. Ensure adherence to documented work procedures in all areas in accordance with ISO 9001:2008 standard;
  4. Ensure Quality Service Delivery through application of the ISO 9001:2008 standard;
  5. Evaluate system performance and suggest improvements;
  6. Causing Internal Quality Audits (IQAs) to be conducted.

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