Perfomance contracting and quality management
Quality Management Systems
- To monitor over processes and training to ensure that the University adheres to standards;
- Oversee the implementation of the ISO documented procedures for TUM;
- Ensure adherence to documented work procedures in all areas in accordance with ISO 9001:2008 standard;
- Ensure Quality Service Delivery through application of the ISO 9001:2008 standard;
- Evaluate system performance and suggest improvements;
- Causing Internal Quality Audits (IQAs) to be conducted.